Question 1

Who is Tontex?

Accepted Answer

Tontex is an authorised Hong Kong based company, engage in the distribution of high-quality Swiss mechanical automatic watch movements since 1978.

Question 2

How can you reach us?

Accepted Answer

For all product and sales inquiries, you can reach us at movementinside@tontexltd.com.

Question 3

How do we ensure the quality of the movements?

Accepted Answer

Our Quality Control team ensure all movements we sell have pass all our internal testings before retail

Question 4

Are the movements Swiss Made?

Accepted Answer

We only sell authentic Sellita and ETA movements made in Switzerland.

Question 5

Do you offer International Shipping?

Accepted Answer

We ship to most countries. If there is an issue with your country, we will email you.
If you have any concerns regarding your shipping or our international shipping methods,
please email us at movementinside@tontexltd.com.

Question 6

Can I make changes to my order?

Accepted Answer

Please email movementinside@tontexltd.com to request any changes.

Question 7

Do you offer alternatives?

Accepted Answer

Yes! We can custom alter the movements to fit your unique needs. Please visit our Customisation page of email directly to movementinside@tontexltd.com for alteration requests.

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