your questions

HERE ARE SOME COMMON QUESTIONS ABOUT TONTEX

Who is Tontex & how can we reach you?

Tontex is an authorised Hong Kong based company, engage in the distribution of high-quality Swiss mechanical automatic watch movements since 1978. 

For all product and sales inquiries, you can reach us at movementinside@tontexltd.com.

How do we ensure the quality of the movements?

Our Quality Control team ensure all movements we sell have pass all our internal testings before retail

Are the movements Swiss Made?

We only sell authentic Sellita and ETA movements made in Switzerland.

Do you offer International Shipping?

We ship to most countries. If there is an issue with your country, we will email you.

If you have any concerns regarding your shipping or our international shipping methods,

please email us at movementinside@tontexltd.com.

Can I make changes to my order?

Please email movementinside@tontexltd.com to request an exchange

Do you offer alternatives?

Yes! We can custom alter the movements to fit your unique needs. Please visit our Customisation page of email directly to movementinside@tontexltd.com for alteration requests. 

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